ARTIST CONCIERGE


Ultimate personal service, from start to finish...

 
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From airport transfers to hotel check-ins, private tours to dinner reservations, BigCity will see to the comfort and safety of your artist to the finest detail. With vast experience dealing with international and local talents, you can rest assured that your artist will have the experience of a lifetime.


 
 

Living Your Brand

We understand the time and effort involved in putting on a master production. We also understand that time is a precious commodity. So, while you are hard at work ironing out the finer details of your event, we will make sure that your artists are looked after no matter the request. Your brand is important to us, we therefore make sure to operate as an extension of your event, leaving your guests satisfied with their involvement and with a positive lasting impression.

 
 

 
 

CTEMF CASE STUDY

We were delighted in assisting the Cape Town Electronic Music Festival with all their artist concierge and chauffeur needs. This included the collection and transfer of all international artists from the airport to their hotels and making sure that all artists arrived at the event on time for their performances and soundchecks - with all their necessary equipment. We also oversaw all shuttle services, private tours and itinerary management.

While our main focus was on making sure that the planned itinerary was met to the minute, we also understood the importance of representing the CTEMF brand and making sure that we acted as an extention of them, while maintaining the high standard and professionalism one might expect from an international event.

Keeping a high standard in mind we made sure to provide the travelling artists with a unique experience, making sure that their impression of the festival and of South Africa would leave them feeling well looked after and ensuring that from here on out South Africa will always be a future destination for them.

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CLIENT TESTIMONIALS

 

BigCity went way beyond expectation. We never had to request anything as they were always one step ahead. BigCity made our artists feel at home and us at ease. We highly recommend their service, just not between 2 - 7 Feb next year, they’re ours. " 

- DUNCAN RINGROSE, CAPE TOWN ELECTRONIC MUSIC FESTIVAL

 

The team at BigCity understand the delicate task of looking after international artists and always go beyond the call of duty when it comes to artists relations, always considering the enjoyment and safety of our visitors. "

- RED BULL STUDIOS, CAPE TOWN

 

We were very impressed with the level of professionalism displayed by BigCity when asked to look after our international artists - and our VIP guests were equally impressed. Always willing to go beyond the call of duty, they often came to our rescue. The only one name to look to in future. "

- GORDON MACKAY, THE TROPICAL ROAST

 

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